What is an AI-assisted virtual assistant?

An AI-assisted virtual assistant is a human assistant who uses AI tools and automations to get routine work done faster, and applies their own judgment to everything the tools cannot be trusted with.

What the AI does

• Drafts emails, replies and documents for the assistant to check.
• Summarizes long threads, reports and research.
• Cleans up and reformats data.
• Runs repeatable steps through automations.

What the assistant does

• Checks what the AI produces before it reaches you or your customers.
• Handles exceptions and anything that needs judgment.
• Communicates with you directly and keeps your information confidential.
• Is accountable for the work being done and done right.

AI-assisted assistant or AI agent?

An AI agent works without a person in the loop, which suits narrow, well-defined tasks. An AI-assisted virtual assistant suits day-to-day operations, where requests vary and someone needs to notice when something is wrong.

AI-assisted virtual assistants at Fullstack HQ

Our virtual assistants use AI tools like Claude and OpenAI models. You work with a dedicated assistant, with support from others for specialized tasks, under an NDA that covers confidentiality and the use of AI tools.